This service is an alternative to purchasing a new high end pillow. It has all the benefits with less of the expense. We start by removing your pillows filler. The ticking is discarded and replaced with new. The ticking is the material that holds the filler and forms the pillow. The fill that has been removed is cleaned and sanitized. If additional fill is needed to re shape the pillow it is added at this time. So we start with an old, stained, flat pillow and finish for all intent and purposes with a new pillow at a fraction of the price.